Shipping Fees


Shipping fees & info

At EpicTV Shop, we know that nobody likes to wait. That's why we are using La Poste Colissimo to guarantee that all orders will be shipped the next working day (Monday if ordered the previous Friday), so you don't have to wait around to enjoy your new purchase.

Products We Can’t Send

Because of the prohibitively large size we don’t ship bouldering crash pads overseas such as Sweden, Finland.

Shipping information
Country Shipping provider Purchase <70€ Purchase >=70€ Shipping Time Days
Austria DPD 9.90€ Free 3
Belgium Bpost 9.90€ Free 3
Bulgaria BulgarianPost 9.90€ Free 5-7
Croatia Hrvatskaposta 9.90€ Free 4-7
Cyprus DPD 9.90€ Free 4-7
Czech Republic DPD 9.90€ Free 5-6
Denmark DPD 9.90€ Free 4-5
Estonia DPD 9.90€ Free 6-7
France Colissimo 9.90€ Free 1-2
Finland Posti 9.90€ Free 4-5
Greece Elta 9.90€ Free 5-7
Germany DPD 9.90€ Free 3
Hungary DPD 9.90€ Free 5-6
Ireland DPD 9.90€ Free 4-5
Italy BRT 9.90€ Free 3-5
Latvia DPD 9.90€ Free 6-7
Lithuania DPD 9.90€ Free 5-6
Luxembourg DPD 9.90€ Free 3-4
Malta Local Post 9.90€ Free 6-8
Netherlands DPD 9.90€ Free 3
Poland DPD 9.90€ Free 5-6
Portugal DPD 9.90€ Free 4-5
Romania Posta Romana 9.90€ Free 6+
Slovakia DPD 9.90€ Free 4-5
Slovenia DPD 9.90€ Free 5-6
Spain SEUR 9.90€ Free 3-4
Sweden DPD 9.90€ Free 4-6
UK DPD 9.90€ Free 3-6


Fast delivery

We offer FREE Quick Delivery to the UK and mainland Europe for all orders of £60, 70€ or 680 SEK and over, which means you’ll normally get your order in 3 days or less. Nearly all our customers in the EU including UK get their packages within 3 days, but for some countries it can take longer. And please note that if you live in a rural area (i.e. outside of an urban or city centre) you may experience slightly longer delivery times.

If you spend less than £60, 70€ or 680 SEK, there is a flat-rate postage fee of £7.90, 9.90€ or 95 SEK (respectively).

Tracking number

We provide a tracking number for each order, and you’ll find it on your email confirmation. Sometimes if the Colissimo system doesn't recognise the address you will have to enter your shipping info manually, don't panic just chat with our Gear Geeks here to get the details.


Shipping fees & info

At EpicTV Shop, we know that nobody likes to wait. That's why we are using La Poste Colissimo to guarantee that all orders will be shipped the next working day (Monday if ordered the previous Friday), so you don't have to wait around to enjoy your new purchase.

Shipping information
Country Shipping provider Purchase <70€ Purchase >=70€ Shipping Time Days
Norway PostenNorge 9.90€ Free 6-7
Serbia Serbia Post 9.90€ Free 4-6
Switzerland SwissPost 9.90€ Free 3-4


h3>Fast delivery

We offer FREE Quick Delivery to the UK and mainland Europe for all orders of £60, 70€ or 680 SEK and over, which means you’ll normally get your order in 3 days or less. Nearly all our customers in the EU including UK get their packages within 3 days, but for some countries it can take longer. And please note that if you live in a rural area (i.e. outside of an urban or city centre) you may experience slightly longer delivery times.

If you spend less than £60, 70€ or 680 SEK, there is a flat-rate postage fee of £7.90, 9.90€ or 95 SEK (respectively).

Custom fees and import tax

When shipping to Europe outside the EU (e.g. Switzerland, Serbia or Norway), please be aware that you may be subject to Customs fees and import taxes based on the contents and value of your order. Customs clearance fees are charged by the Customs or Colissimo for processing the importation of your order.

The prices displayed in our Shop include a default VAT, which is 20% of the original value. Don’t worry, this will be removed during the checkout process. However, any additional fees or charges that occur over the importation process must be covered by you.

If your order is subject to duty payments, you should be sent instructions, along with the amount you are required to pay, from the relevant customs office. Sometimes this doesn't happen, and the Colissimo driver may ask for a payment of the taxes and Customs clearance fees upon delivery.

When shipping outside of the EU your package will be subject to not only customs and import duty but often a layover at the customs depot. Epictv Shop and our Shipping partner cannot control this process and it could mean your package takes longer than expected to arrive. The shipping time given does not include any layover or delay caused by customs processing.

Tracking number

We provide a tracking number for each order, and you’ll find it on your email confirmation. Sometimes if the Colissimo system doesn't recognise the address then we'll have to make your shipping info manually, don't panic just chat with our Gear Geeks here to get the details.


USA & Canada Shipping Information

Get your gear for less! We now offer free shipping to the US and Canada on all orders over 100 USD or 100 CAD.

If you’re ordering from across the pond, expect 5-6 business day shipping at a charge of 25 USD for orders under 100 USD or 25 CAD for orders under 100 CAD . Thanks for your custom!

At EpicTV Shop, we know that nobody likes to wait. That's why we are using La Poste Colissimo to guarantee that all orders will be shipped the next working day (Monday if ordered the previous Friday), so you don't have to wait around to enjoy your new purchase.

Although we can't guarantee same-day shipping, we do endeavour to get all orders packaged and shipped as soon as we are able to. If you require an order urgently, contact us via LiveChat before 14:30 CET, Monday to Friday, with your request and order number, and we will do our best to get your package shipped that day.

Products We Can’t Send to the USA

Due to customs regulations, we are unable to ship liquids, such as spray-on chalk, to the USA. Because of the prohibitively large size we also don’t ship bouldering crash pads overseas. As a rule of thumb if a product has its price in Euros when the currency is set to US dollars then it currently cannot be shipped to the USA.

Shipping information
Country Shipping provider Purchase <100$ Purchase >=100$ Shipping Time Days
USA USPS 25 USD Free 5-10
Canada Local Post 25 CAD Free 5-10


Custom and import tax

Please be aware that you may be subject to customs fees or import taxes based on the contents and value of your order. If your total order value is under $200, you will not have to pay import tax, but any additional fees or charges that occur over the importation process must be covered by you.

We have no control over any customs charges you may incur, so we can’t advise you on how much they might be. Subsequently, we are unable to reimburse you for any customs fees or import taxes you are subject to, whatever the circumstances.

If your order is subject to duty payments, you should be sent instructions, along with the amount you are required to pay, from the relevant customs office. Sometimes this doesn't happen so if the Colissimo guy shows up asking for money, you can safely assume it's taxes. It is a criminal act to provide false information in a customs document. Please do not ask us to say that your order is a gift, state a lesser value or inaccurately describe the contents.

When shipping outside of the EU your package will be subject to not only customs and import duty but often a layover at the customs depot. Epictv Shop and our Shipping partner cannot control this process and it could mean your package takes longer than expected to arrive. The shipping time given does not include any layover or delay caused by customs processing.

Currency and VAT Information

All prices for US customers are displayed as and will be charged in US dollars. Your bank may also charge you for the transaction, as we are based outside of the US. In this case you will be responsible for paying this fee. The prices displayed in US dollars don't include any VAT. As mentioned previously, any Customs fees and import duties that occur over the importation process must be covered by you.

Tracking number

We provide a tracking number for each order, and you’ll find it on your email confirmation. Sometimes if the Colissimo system doesn't recognise the address then we'll have to make your shipping info manually, don't panic just chat with our Gear Geeks here to get the details.


Rest of World Shipping Information

If you are looking to buy from outside Europe & USA - great news, we now ship worldwide*!

No place is too far! A flat rate of 25 euros will be charged for all deliveries to countries listed in this table. You can also receive your parcel in New Zealand for a fee of 40 euros.

At EpicTV Shop, we know that nobody likes to wait. That's why we are using La Poste Colissimo to guarantee that all orders will be shipped the next working day (Monday if ordered the previous Friday), so you don't have to wait around to enjoy your new purchase.

Although we can't guarantee same-day shipping, we do endeavour to get all orders packaged and shipped as soon as we are able to. If you require an order urgently, contact us via LiveChat before 14:30 CET, Monday to Friday, with your request and order number, and we will do our best to get your package shipped that day.

To give you an idea of when you can expect your parcel across the globe, anticipate 5-9 days for deliveries to Australia, 7-9 days for Japan, and 6-8 days for deliveries to New Zealand.

Products We Can’t Send

Because of the prohibitively large size we don’t ship bouldering crash pads overseas..

Shipping information
Country Shipping provider Flat Fee Shipping Time Days
Australia Australia Post 25€ 5-9
Japan Japon Post 25€ 5-6
New-Zealand New-Zealand Post 40€ 5-9
China China Post 25€ 5-10
Hong Kong Hong Kong Post 25€ 5-10
India Isreal Post 25€ 5-10
Israel Israel Post 25€ 6-10
Russia Russia Post 25€ 5-12
South Korea South Korea Post 25€ 5-7
Singapore Singapore Post 25€ 5-8
Taïwan Taïwan Post 25€ 5-10
Thailand Thailand Post 25€ 5-10
Turkey Turkey Post 25€ 5-10
Vietnam Vietnam Post 25€ 5-10


Custom and import tax

Please be aware that you may be subject to customs fees or import taxes based on the contents and value of your order.

We have no control over any customs charges you may incur, so we can’t advise you on how much they might be. Subsequently, we are unable to reimburse you for any customs fees or import taxes you are subject to, whatever the circumstances.

If your order is subject to duty payments, you should be sent instructions, along with the amount you are required to pay, from the relevant customs office. Sometimes this doesn't happen so if the Colissimo guy shows up asking for money, you can safely assume it's taxes. It is a criminal act to provide false information in a customs document. Please do not ask us to say that your order is a gift, state a lesser value or inaccurately describe the contents

When shipping outside of the EU your package will be subject to not only customs and import duty but often a layover at the customs depot. Epictv Shop and our Shipping partner cannot control this process and it could mean your package takes longer than expected to arrive. The shipping time given does not include any layover or delay caused by customs processing.

Tracking number

We provide a tracking number for each order, and you’ll find it on your confirmation. Sometimes if the Colissimo system doesn't recognise the address then we'll have to make your shipping info manually, don't panic just chat with our Gear Geeks here to get the details.

*Worldwide Shipping

We currently ship to all the countries in the table and we will soon be shipping to your country too.

Transport damage

Please make sure you check your delivery immediately upon receipt for completeness and possible damage. It is best to note any deficiencies in writing to the delivery provider upon receipt. The next step is to inform our team about the damage using our Contact us.